Hotel standard Check in time is 12:00:00. Hotel Standard Check Out time 11.00 a.m.
Identification proof is mandatory, failure of producing the same can lead to cancellation of the booking without any refund.
No Refund will be given in case of cancellation.
All taxes are as applicable.
Child above 5 years will be considered as extra pax.
The guest will have to make entire payment before checking in
Room booked shall be held for one hour after the committed check in time and then shall be treated cancelled.
unmarried couples will not be entertained.
Guest will be held responsible for any loss or damage to hotel premise and same will be charged to his/her bill account.
If the guest is found misbehaving in hotel premise the management will have authority to vacate the guest and his luggage from room/conference/restaurant.
Guest is not permitted to smoke in public areas of hotel.
Visitor of residing guest is not permitted in room.
Carrying and consuming of outside food/hazardous goods is strictly prohibited.
You must be 18 Years of age to check in at the hotel
Management will not hold itself responsible for any loss, damage to guest or his luggage by use of electrical, mechanical appliances or natural calamity, etc.
Parking is a facility and is subject to availability in case if parking is full then management is not responsible for alternate parking. management is not responsible for any loss or damage to vehicle parked in hotel premise.
We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.
Management reserves absolute right to admission and right to alter hotel policy and shall be in force with retrospective effect.
Management ensures to give correct information on website but will not hold itself responsible if any error or variation occurs.
We maintain pride in providing committed services and facilities to our guest but in case of failure to achieve so no amount shall be discounted from bill amount.
Cancellation Policies -
Any changes done from 0 to 72 hours before check in will attract 100% of booking amount.
Any changes or cancellation done from 3 Day (72 Hours) to 8 Days (192 Hours) before check in will attract penalty upto 2 night retention of booking amount.
Any changes or cancellation done from 8 Day (192 Hours) to 26 Days (624 Hours) before check in will attract penalty upto 1 night retention of booking amount.
Any changes before 26 Days (624 Hours) before check in - full refund.
No show will result in full retention charges
Booking charges of 5.00% will be levied on all the refunds in addition to Cancellation Charges if any. UNDER NO CIRCUMTANCES WE WILL REFUND THE AMOUNT IN CASH.
Booking done on Internet Booking Engine should be cancelled via Internet Booking Engine only.
*Heritage Resort, Kagal reserves the right to change, alter, modify or cancel the rates/ plans at any time.